Terms of Service

Effective Date: June 15, 2026

Welcome to Strong Hold Materials. By accessing or using our website, submitting forms, requesting services, or communicating with us, you agree to the following Terms of Service. If you do not agree with these terms, please do not use our website.

1. Use of Website

This website is provided for informational purposes and to allow users to request estimates, schedule consultations, and learn about our services.

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or functionality of the website.

2. Service Information

Strong Hold Materials makes reasonable efforts to ensure all information on this website is accurate. However, pricing, availability, service areas, promotions, and project timelines may change without notice.

Any estimates or pricing provided through the website are preliminary and subject to verification.

3. Quotes and Estimates

Submitting a form or requesting a quote does not create a contractual agreement.

All project proposals, estimates, and service agreements are subject to separate written approval between Strong Hold Materials and the customer.

4. SMS Communications

By voluntarily providing your phone number and opting into SMS communications, you agree to receive text messages from Strong Hold Materials regarding:

  • Estimates and quote requests
  • Appointment confirmations and reminders
  • Project updates
  • Customer service communications
  • Promotional and marketing messages (only when separately consented)

Message frequency may vary.

Message and data rates may apply.

Reply STOP to unsubscribe.

Reply HELP for assistance.

SMS consent is not a condition of purchasing services.

5. Email Communications

By submitting your information, you consent to receive emails regarding your inquiry, requested services, project updates, and occasional promotional communications. You may unsubscribe from marketing emails at any time.

6. Privacy

Your use of this website is also governed by our Privacy Policy.

Strong Hold Materials does not sell or share personal information for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data and consent will not be shared with any third parties.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, designs, and branding materials, is the property of Strong Hold Materials unless otherwise stated.

You may not reproduce, distribute, modify, or use any content without prior written permission.

8. Third-Party Links

Our website may contain links to third-party websites or services. Strong Hold Materials is not responsible for the content, privacy practices, or availability of those third-party websites.

9. Disclaimer of Warranties

This website and all content are provided on an "as is" and "as available" basis.

Strong Hold Materials makes no warranties, expressed or implied, regarding:

  • Website availability
  • Accuracy of information
  • Uninterrupted service
  • Error-free operation

Use of this website is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Strong Hold Materials shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or reliance on information provided through the website.

11. Indemnification

You agree to defend, indemnify, and hold harmless Strong Hold Materials, its employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses resulting from your use of the website or violation of these Terms.

12. Changes to Terms

Strong Hold Materials reserves the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon posting to this page.

Continued use of the website constitutes acceptance of the revised Terms.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.

15. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless service provider and may be affected by factors outside of Strong Hold Materials' control.

Strong Hold Materials is not responsible for any delays, failures, or interruptions in SMS message delivery.

16. Age Requirement

By using this website, submitting forms, requesting services, or opting into SMS communications, you represent and warrant that you are at least eighteen (18) years of age.

If you are under the age of 18, you may not provide personal information, submit forms, or enroll in SMS communications without the involvement and consent of a parent or legal guardian.

Strong Hold Materials does not knowingly collect information from individuals under the age of 18.