Privacy Policy

We may collect the following information when you contact us, request a quote, or use our services:

• Name
• Phone number
• Email address
• Property address
• Project details
• Information submitted through forms, calls, text messages, or emails

We use your information to:

• Provide estimates and project consultations
• Schedule appointments
• Respond to inquiries
• Send project updates and service notifications
• Improve our services and customer experience
• Send promotional and marketing communications if consent is provided

By providing your phone number and opting in, you consent to receive text messages from Strong Hold Materials regarding:

• Quote requests
• Appointment reminders
• Project updates
• Customer service communications
• Promotional offers and marketing messages (if separately consented)

Message frequency may vary. Message and data rates may apply.

Reply STOP to unsubscribe at any time.

Reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors in support services, including customer service, scheduling, CRM systems, and SMS providers, is permitted solely for business operations.

Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.

Strong Hold Materials does not sell, rent, or share personal information with third parties for marketing purposes.

We may share information with trusted service providers that assist in operating our business, including:

• CRM platforms
• Scheduling software
• Website hosting providers
• Email service providers
• SMS communication providers

These providers are required to maintain the confidentiality and security of your information.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Our website may use cookies and analytics tools to improve website functionality and understand visitor behavior. Information collected may include:

• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referral sources

This information is used solely to improve our website and services.

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Opt out of marketing communications

To submit a request, please contact us using the information below.

Strong Hold Materials reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.